Hello everyone!

 

Our partner operates a high-performance, ultra-low-latency network infrastructure supporting mission-critical operations. We are looking for a Senior Network Support Engineer to join a part-time contract engagement focused on proactive monitoring, rapid incident response, and hands-on support across enterprise-grade network and server environments.

 

What professional skills are important for us?

•  Senior-level experience in network support or network engineering;

•  Strong understanding of ultra-low-latency networking environments and switching layers (L1/L2);

•  Experience managing both network and server infrastructure in production environments;

•  Excellent incident response and troubleshooting skills with ability to diagnose complex issues quickly;

•  Reliable, structured, and capable of working independently within early CET hours;

 

Tasks:

•  Monitor network and system infrastructure and respond to incidents within agreed SLAs;

•  Diagnose and resolve network, server, and connectivity issues across a distributed infrastructure;

•  Execute agreed operational and maintenance tasks according to established procedures;

•  Coordinate and guide remote hands for data center operations, including physical diagnostics and hardware tasks;

•  Assist with server-level troubleshooting and basic system administration on Windows and Linux platforms;

•  Maintain clear communication with internal stakeholders regarding incident progress and resolution;

 

Conditions:

• Location: Remote;

• Contract type: Part-time contract;

• Shift: CET 06:00–15:00;

• Workload: ~15–20 hours per week within a 40-hour response window;

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Hiring Process:

• Call with Recruiter – 30 mins;

• Technical interview focused on network troubleshooting and infrastructure knowledge;

• Final conversation with technical leadership;